Welcome to Duraco

Duraco Ltée (hereinafter “The Company” or “we” or “us”) is concerned about privacy issues and wants you to know how we are collecting, using, processing, disclosing and protecting your information in accordance with applicable law and the Data Protection Act 2017.

You agree to the collection and use of information in connection with this policy if you are a data subject who chooses to use our service, purchase our product, is an employee, is in correspondence with us, or otherwise involved in the activities of the Company. Where the Company has a website, you will be requested to accept the terms of this Privacy Policy when visiting the website.  However, where you do not consent to the collection and use of your information in certain circumstances, we may not be able to provide you certain products or services or react to a problem you raised.

You may not be asked for consent where the Company has a lawful basis for processing personal data we already have, or acquire through performance of a contract, in compliance with legal requirements, for the protection of your vital interests as a data subject, for the performance of a task carried out in the public interest or the processing is necessary for other legitimate interests of us or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

Duraco Ltée has the right at any time to update or modify this Policy. The most recent Privacy Policy will be updated on this page.

Personal Data we collect

Personal data means any information relating to a data subject, as such term is defined under the Data Protection Act 2017. Personal data includes, but is not restricted to:

  • Personal contact details (name, address, contact number, job title, email address and signature)
  • Medical information
  • Employment information such as social security, passport or visa number or the identification of information required to confirm eligibility for employment by a government entity.
  • Curriculum Vitae
  • Photographs

Personal data such as race, ethnicity, sexual orientation, medical information or biometrics are sensitive data according to the requirements under the Data Protection Act 2017 and as such are subject to enhanced security measures as required by the applicable law.

Use of Personal Data

To the extent permitted by law, we may use your information for purposes of operating our business and other legitimate purposes. We may use your personal information in the following ways:

  • Performance of a contract
  • Reporting to management
  • Recruiting and employment
  • To deliver services to you
  • To reply to your requests
  • Data analysis
  • To personalize your experience (Your information helps us respond better to your individual needs)
  • Website- to know your preferences
  • Contacting you with information about our products and services
  • Sending you important notices

The purpose and retention conditions for which we collect the personal data will be stated in any consent form you are asked to accept or implied in any participation in a lawful basis for collection. Where we collect or use personal information other than as set out in this policy, we will ensure that we do so in accordance with applicable law and the Data Protection Act 2017.

Disclosure of Personal Data

We may disclose your Personal Information with your consent or:

  • When it is required by law
  • To comply with law (Judicial proceedings, court order, law enforcement, exercise our legal rights, defend against legal claim, request from public and governmental authorities)
  • When there is an investigation or in prevention, against illegal activities
  • When there is a suspected fraud
  • When there is a potential threat to a safety of any person
  • For the purposes set out in this Privacy Policy, to our affiliates
  • To our third-party service providers to provide service on our behalf, facilitate our service or perform related services

Third-Party

The privacy practices and data protection policies of third parties are not covered by this Policy and cannot be controlled. Please read and refer to the third party’s privacy policy when you submit personal information to such a third party. In circumstances, we disclose your personal data to third parties for the purposes described in this policy, they are bound by contractual obligation not to disclose or use the information for any other purpose.

If you choose to provide personal information of a third party (such as name, email and telephone number) to Duraco Ltée, you represent and warrant that you have permission from the third party to do so (e.g. Marketing material or Job referrals). However, we do not accept any personal data of third party without the proof of consent.

Your Rights

Duraco Ltée is committed to comply with regulations with respect to your rights. It is your responsibility as a data subject to assure that your information we collect is kept up to date and is accurate. The Company takes all reasonable step to discard or update any inaccurate data without delay.

You have certain rights in respect to how we use your personal data. These are:

  • to request a copy of the personal information we have about you as far as practical; unreasonable request, or information that is difficult or time consuming to retrieve, may be subjected to charges.
  • to ensure that your personal data that we have is up-to-date, accurate and complete. However, it is your responsibility to submit correct and updated data to Duraco Ltée and our responsibility is to update the data provided by you.
  • to have your personal data erased if the personal data collected, for the purposes for which it was collected, are no longer necessary, unless we are required by law to retain it.
  • to withdraw your consent whenever Duraco Ltée processes your personal data based on your consent, subject to applicable laws.
  • to object to the processing of your personal data and if you think that your data protection rights are being breached you have the right to contact the applicable supervisory authority to register a compliant.

Please contact us at dpo@taylorsmith.mu if you wish to exercise any of the above rights.

Protecting your Personal Data

The security of your personal data is important for us. We use appropriate methods to protect your personal data. Duraco Ltée is compliant with the basic privacy and security principles such as access control to different categories of personal data, clear screen policy, clean desk policy, and lockable document storage cabinets. Wherever practical, we ensure that data is encrypted during transit and storage and that access to this data is strictly limited to a minimum number of individuals and subject to confidentiality obligations.

We also train our employees on privacy and security protection to raise awareness on personal data protection and to ensure the security of your personal data. Our personnel having access to your personal data are bound by a non-disclosure agreement with the Company.

The Company only retains your personal data for a reasonable period and until the purpose for which the data was collected is achieved, including for the purposes of satisfying any legal, accounting, or reporting requirements. It is our policy to destroy personal information once we are no longer required to retain it by law or business.

In certain circumstances, we may anonymize your personal data (so that it is no longer associated with you) for research or statistical purposes.

 

Children’s Personal Data

The Company is sensitive with regards to children’s personal data, which is considered sensitive data. Children’s personal data is collected with prior consent from their parents or guardians, for purposes outlined in that consent, for example, to be published in our newsletter or on our website or otherwise displayed within the Company. The Company is involved in activities including Taylor Smith foundation, Welfare, CSR program and Company events, where Children’s personal data may be collected. Duraco Ltée will be using or disclosing the data only as permitted by law, with the clear consent of the parents or guardians of the child or as required for the child’s protection. If we accidentally collect personal data of a child without verified prior permission from the parent or guardian, we will endeavor to delete the data at the earliest practicable opportunity.

Transfer of information outside Mauritius

Your personal data we collect may be processed or accessed outside Mauritius where Duraco Ltée or its affiliates, service providers or business partners are situated. In this case, we take appropriate safeguards to ensure that the personal data is treated securely in accordance with this policy and applicable laws. We use encryption where appropriate. The Company uses a wide range of legal procedures, such as standard contractual clauses with those parties to ensure data is processed in a secure manner.

Contact us

If there are any questions regarding this Privacy Policy or if you have any complaints or concerns about privacy and want to contact the Data Protection Officer of Duraco Ltée, do not hesitate to contact us on dpo@taylorsmith.mu


Cookie Policy

Duraco Ltee (hereinafter “The Company” or “we” or “us”) may use cookies when you visit our website, including any other media type, media channel, mobile website, or mobile application related or connected thereto to help customize the site and enhance your experience.

What are cookies?

A cookie is a small file and holds a certain amount of data, which our Site can send to your browser. It may then be stored on your computer’s hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customize our Site accordingly. It is important to clarify that cookies do not collect any personal data stored on your hard drive or computer.

Use of cookies

The purpose of cookies is to help the Site keep track of your visits and activities.

We may use cookies to enable certain functions of the site, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Site, and we use different types of cookies to run the Site.

Session cookies: cookies designed to collect and store information while the user is accessing the Site. These cookies are not stored on the user’s computer when the session expires, or the browser is closed.

Persistent cookies: cookies in which the data continues to be stored on the user’s computer and can be accessed and processed when the user leaves the Site and when he/she returns to it. The user can delete these cookies at any time.

Types of cookies

Necessary cookies:

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.  Our webserver cookies help to prevent Cross-Site Request Forgery attacks and preserves the visitor’s session state across page requests.

Analytics Cookies:

Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. It registers a unique ID that is used to generate statistical data on how the visitor uses the website, used by Google Analytics to throttle request rate and registers a unique ID that is used to generate statistical data on how the visitor uses the website. It is also used to send data to Google Analytics about the visitor’s device and behavior and tracks the visitor across devices and marketing channels.

Marketing Cookies:

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. The cookies are used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Please note that some of these cookies may be manually disabled in your browser but may affect the functionality of the Site.

Third-party cookies

Third-party cookies are cookies that are set by a Site other than the one you are currently on. Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.

To enrich our Site content, sometimes we may embed video content from other social media websites such as YouTube or Facebook. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites.

We also offer a “share on” widget on some of our web pages, where content may be shared easily on sites such as Facebook.  These sites may set a cookie when you are logged into their service.  The Group has no control or liability over these cookies set, so you should check the relevant third party’s cookie policy for more information.

Cookies Preferences

All browsers allow you to manage which cookies you accept, reject and delete. You can usually find these controls under the ‘Preferences’ or ‘Tools’ menu. Please be aware that such action could affect the availability and functionality of the Site.

Other tracking technologies

A “tracking pixel” or “web beacon” is a small object or picture embedded in a web page or email. They are used to track the number of users visiting specific pages and viewing emails, and to obtain other statistical data.

They are used to help the Site to better analyze and improve their services and to target advertising based on your browsing behavior and interests. For example, by knowing which web pages you visit or which elements of a page you viewed, when and for how long, whether you viewed and/or clicked on an advert on the site or whether you opened or clicked on marketing emails sent to you.

Privacy policy

This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

Contact us

If you have any query about this Cookie Policy, please contact us at dpo@taylorsmith.mu